Pre-orders and backorders

Customers may pre-order an item by making full payment (partially non-refundable) or making payment via instalments (first instalment non-refundable). In most cases, making full payment will grant customers special discounts and incentives. In both cases, customers will be notified once the item is in stock and ready to ship. Orders will not be shipped unless due amount is paid within 2 weeks of notification and risk loosing the order.

Backorders are not possible but customers can sign up for a waitlist for sold out items. The will be notified if the item becomes available again due to cancelled orders.

Note: Waitlist does NOT guarantee stock for the customer. Kinetiquettes also reserves the right to delay release of products to ensure the highest quality possible.